The
concept that I found most interesting in this class was in chapter 3, Decoding
Messages: Listening and Perception, but more specifically, the listening part.
I always strive to be a better listener because of the positions that I have
held in my sorority. People will always have problems with the things that you
do, but if you are willing to let them talk about the problem that they have,
things will turn out fine. Improving listening skills can definitely make a
difference in your credibility and trustworthiness. The first concept of
listening that Trenholm discusses is the attention that you give the person
speaking. Along with attention, you need to know how to interpret, evaluate,
respond, and store and retrieve what they say to you. Even if a person is
simply venting to you, those 5 steps to improve your listening are crucial to
improving and maintaining the relationships you have.
I like that you chose to discuss the concepts of listening and perception as this is something that I feel many people, including myself, can use improvement on. For me, listening does not come easy so the tips and discussion in this chapter was very helpful. There is much more to just hearing a persons words. I like that you listend the 5 steps that can be helpful in listening: interpret, evaluate, respond, store, and retrieve. I’ll definitely have to keep these in mind. With that said, I’ll also have to keep in mind that having good listening skills can strengthen my credibility and trustworthiness. I’ll use that as motivation. haha
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